Customer retention is a cornerstone of sustainable business growth, but strategies to keep customers loyal have evolved dramatically over time. Traditionally, businesses have relied on loyalty programs and rewards to encourage repeat purchases, but modern approaches have transformed retention with data-driven insights and predictive analytics powered by artificial intelligence (AI). In this article, we’ll explore how customer retention strategies have developed, comparing traditional methods like loyalty programs to today’s sophisticated tools. We’ll also look at key metrics and tools that allow businesses to track retention effectively.
http://dlvr.it/TGFqTG
No comments:
Post a Comment