The idea of incorporating artificial intelligence into your business’s customer support can seem like an overwhelming and confusing task. But while the concept of artificial intelligence sounds like a futuristic service that only the most advanced technology companies should attempt to implement, that is far from the truth.
When running a business that receives a noteworthy amount of customer support inquiries, the use of artificial intelligence can be beneficial for both those on the business side and the consumers.
from Advertising Blog by Inner Spark Creative Advertising Agency https://www.innersparkcreative.com/blog/155-pros-and-cons-of-ai-in-customer-support
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