from Articles - Auburn Advertising Blog - A Service of Inner Spark Creative https://www.auburnadvertising.com/articles/103-how-to-track-customer-satisfaction
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Inner Spark Creative is a full service advertising agency specializing in digital media, but also providing traditional advertising services. Our blog contains information about our agency as well as industry trends and interests.
Wednesday, May 29, 2019
How To Track Customer Satisfaction
Without customers, a business would not be a business. In order for your company to function properly you need customers who are loyal to your brand. We live in a super-charged world, in which your customer will let you know immediately if they are unhappy with your product or service by sharing it on social media, or writing you a bad Google review. But, what about all of your happy customers? Or, the customers who might benefit from your product, but aren’t sure how to use it? These are the customers that matter, and it is important for your business to know how to track their satisfaction and analyze it in order to make adjustments where need be. Below are three of the best ways to track customer satisfaction in order to stay on top of the competition and see your company grow.
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